Condiciones de venta

These terms govern the sale of Klyvaa products to consumers. By placing an order you accept these terms.

SELLER The Klyvaa store is operated by A. Meddah EI, sole trader registered in France (SIRET 106 456 601 00017). Contact: contact@klyvaa.com.

PRICES AND PAYMENT All prices are shown in euros, all taxes included. Payment is due at the time of ordering, through the secure payment methods offered at checkout.

DELIVERY Free tracked shipping on every order, to every country listed in our Shipping policy. Estimated delivery ranges from 4 to 9 business days in the European Union to 12 to 50 business days for the slowest destinations. See our Shipping policy for the exact delay per country.

WITHDRAWAL AND GUARANTEES You have a 14-day right of withdrawal, a 30-day money-back guarantee offered by Klyvaa, and the 3-year legal guarantee of conformity. See our Refund policy for details.

DISPUTES These terms are governed by French law. In case of dispute, you may use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr

SUBSCRIPTIONS Refill subscriptions renew automatically at the frequency you choose (every 1, 2 or 3 months) with a 15% discount and free shipping. You can pause, skip or cancel your subscription at any time from your account; cancellation stops future renewals at no fee. While your refill subscription is active, your brush handle and wall mount are covered by our lifetime replacement guarantee, described on the Lifetime Brush Guarantee page at klyvaa.com/pages/lifetime-brush-guarantee. One-time purchase remains available for every product.